Integrations
Works with the tools you already use.
Connect communication, CRM, commerce, engineering, data, and automation systems so customer service can act with complete context.
Connected systems
View integrations Gmail
Communication
Outlook
Communication
Slack
Communication
Microsoft Teams
Communication
WhatsApp
Communication
Salesforce
CRM
HubSpot
CRM
Shopify
Commerce
Stripe
Commerce
GitHub
Engineering
Linear
Engineering
Jira
Engineering
Snowflake
Data
Segment
Data
Zapier
Automation
Make
Automation
REST API
Developer
Webhooks
Developer
Built into the system
Powerful without feeling heavy.
Keep systems of record in place while Protocol becomes the operating layer for customer service.
01Communication and CRM
02Commerce and billing
03Engineering and issue tracking
04Data, automation, APIs, and webhooks
Connected intelligence
Every feature works with the same customer and service context.
Move between conversations, structured work, customer records, knowledge, workflows, reporting, and quality without losing the operating state behind the issue.
Protocol Intelligence
Customer contextConnected
Service policyConnected
KnowledgeConnected
Workflow stateConnected
PermissionsConnected
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